Our Experience

Relentless Pursuit of Customer Success

Who are we?

We are passionate about the customer experience. With a deep legacy of over 30 years in the contact centre environment, we have the expertise to help you navigate the key technologies in order to deliver an exceptional customer experience, leveraging all things AWS.   

We specialise in the design and delivery of Amazon Connect, a cloud-based enterprise contact centre solution used around the globe and are uniquely focused on helping businesses improve customer engagement, while maximising the benefits of the cloud.

What do we do?

We partner with the best in the market to deliver dynamic interactions for customers. We are experts in deploying Amazon Connect as well as other Amazon products that focus on creating intelligent interactions across all channels.

Our expertise is focused on AI & natural language automation, chatbots, CTI/CRM, enterprise integration, user experience design, analytics and workforce optimisation. Combined with best practices and a proven methodology in deploying Amazon Connect, we have the right mix of expertise and innovative solutions to make your vision a reality. 

customer experience