Discover core concepts related to the creation and configuration of Amazon Lex and its capability to incorporate self-service interactions into your Amazon Connect call center
LEX SELF-SERVICE BOOTCAMP Amazon Connect: Beyond the Basics
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Learn how to provision, configure, and manage Salesforce Service Cloud Voice
SERVICE CLOUD VOICE BOOTCAMP Amazon Connect: Beyond the Basics
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Discover core concepts related to the creation and configuration of Amazon QuickSight and its capability to provide insights into your Amazon Connect historical data
ADVANCED REPORTING BOOTCAMP Amazon Connect: Beyond the Basics
Find out what VoiceFoundry can do for your business
