Update: 12/30/21 With the recent public disclosure of Log4J, a zero-day vulnerability, TTEC Digital quickly took actions to identify this software in our environment by scanning applications that may have used a vulnerable version of the software, with our focus on externally exposed applications, private connected systems, and internal only systems. The vulnerability did not […]
TTEC Signs Agreement to Acquire VoiceFoundry, Setting the Foundation for Significant Future Growth with Amazon Connect DENVER, Aug. 5, 2020 /PRNewswire/ — TTEC Holdings, Inc. (NASDAQ: TTEC) aa leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands, announced today that it agreed to acquire VoiceFoundry, […]
Sydney, Australia – May 20, 2019 – VoiceFoundry are a global provider of enterprise cloud-based contact centre solutions and authorised Amazon Connect reseller partner leveraging Amazon Web Services (AWS). VoiceFoundry have just announced the achievement of AWS Service Delivery designation for Amazon Connect. This recognises their achievements in deploying contact centre solutions leveraging the power of Amazon […]
It’s no secret that universities have a constant battle keeping their curriculums up-to-date with the fast-paced development of artificial intelligence (AI) and automation. Royal Melbourne Institute of Technology (RMIT) is disrupting this institutional norm by preparing their students for working life through company mentorship programs. Companies such as VoiceFoundry, who develop innovative Contact Centre technologies for enterprise, are working with students […]
VoiceFoundry, leading consulting services partner for Amazon Connect, expanding into the United Kingdom Nottingham, United Kingdom – 24 October 2018 – VoiceFoundry, a principal provider of enterprise cloud-based contact centre solutions with a unique focus on customer experience and automation in North America, Australia and New Zealand, today announced that it is expanding consulting services […]
VoiceFoundry happily assisted the American Red Cross and Amazon Web Services during the disastrous Hurricane Harvey. Because of the scale of the damage and the limited amount of available assistance, The Red Cross, as large an organization as they are, had to call in for back up. They engaged us, VoiceFoundry, to implement Amazon […]
