In a bid to extend the self-service functionality of Amazon Connect, Quick Starts offers integrations with popular services and solutions from AWS partners. One of these is our very own ServiceNow connector.
Quick Starts for Amazon Connect has 16 integrations to choose from – and these are growing quickly. They have been designed to be seamless and deployed in a few simple steps. Dan Bloy, AWS Solutions Consultant at VoiceFoundry, explores the what, why and hows of Quick Starts. There are distinct benefits of using them and we can expect this area of Amazon Connect to continue to grow. To read the full article, click below